Sustaining an effective business model in the face of digital disruption requires a strong foundation of IT governance able to scale and adapt to modern enterprise needs. These needs, though unique to each enterprise, are generally shaped into four key drivers — innovation, meeting customer expectations, data-based decision making and improving business performance — and enabled by a convergence of technologies such as cloud and mobile, social apps, the internet of things (IoT), artificial intelligence (AI), and robotic process automation (RPA).