KnowledgeLeader Blog

How to Manage Your Lender Relationships

Posted by Protiviti KnowledgeLeader on Thu, Sep 20, 2018 @ 01:44 PM

Is The Treasury Function Ensuring Superior Financial Services for Your Company?

The treasury function at a company bears responsibility for managing financial transactions, safeguarding deposits, earning a return on reserves and obtaining credit. At a minimum, the staff of the treasury function selects and supervises providers of financial services, such as bankers and lenders, who will produce superior results at a fair price. In companies that apply leading practices, the treasury function staff develops relationships with bankers and lenders who provide more than simple banker-to-customer services: the relationships progress into collaborative business partnerships where the bankers help the company manage financial risk and develop the resources worldwide to meet its strategic financial objectives.

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Topics: accounting/finance, cash and treasury, performance management/measurement, credits and collections

Measure Cost-of-Quality to Track Conformance and Non-Conformance Costs and Support Resource Allocation to Improve Product Quality

Posted by Protiviti KnowledgeLeader on Thu, Sep 06, 2018 @ 12:06 PM

Total quality management requires commitment and persistence. Quality will always have a cost, but many companies are demonstrating that investments in quality always provide returns. Cost-of-quality reporting essentially views costs of quality as "good" costs and "poor" costs. The "good" costs are those incurred by the company in delivering customer satisfaction. The "poor" costs arise from:

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Topics: supply chain, vendor management, performance management/measurement, KL Tools, inventory and materials management

The Process of Businesses Managing Productive Governmental Relations

Posted by Protiviti KnowledgeLeader on Thu, Aug 30, 2018 @ 01:07 PM

Business and government have long maintained an adversarial relationship. The business community objects to any government interference in commerce, and government believes it has a duty to protect the public interest with laws and regulations that promote fair competition and force the business community to be a good citizen. In recent years, government efforts to protect the public have drastically increased the cost of doing business. As a result, many companies are rethinking their government relations strategies and identifying ways to improve their relationships with government and the general public.

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Topics: laws & regulations, corporate governance, compliance, audit committee & board, performance management/measurement, KL Tools, government, nonprofit industry

Best Practices for Developing Strong Public Relations

Posted by Protiviti KnowledgeLeader on Thu, Aug 23, 2018 @ 11:30 AM

Are you using strong strategic communication processes that build great relationships between your organization and the public?

Public relations has gained importance and visibility in the recent years as our marketplaces become more competitive and the exponential growth in proliferation of media. The importance of a well-crafted public relations campaign has never been greater. This includes not just generating coverage and visibility, but also fostering meaningful relationship with customers, clients, business partners, employees and the public.

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Topics: human resources, social media risk, disaster recovery, business continuity management, performance management/measurement

How to Monitor and Manage Legal and Ethical Issues

Posted by Protiviti KnowledgeLeader on Tue, Aug 07, 2018 @ 01:05 PM

Globalization, increased transparency of business activity, pervasive media coverage, and the growing complexity of business and business relationships have increased the ethics and compliance risks for organizations. There is greater likelihood of wrongdoing being exposed by the media, watchdog groups or government agencies or through a firm's internal systems. Illegal or unethical acts can be done intentionally by people of bad character or unintentionally by people who made decisions without full knowledge of what they were doing. The damage to a firm's reputation and the huge costs associated with fines and litigation can destroy a company. Therefore, managing for legal and ethical excellence has emerged as a critical as well as morally imperative function for all organizations.

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Topics: laws & regulations, ethics, performance management/measurement

What is Sourcing Risk?

Posted by Protiviti KnowledgeLeader on Thu, Jul 26, 2018 @ 09:33 AM

Outsourcing has become a keystone of major business operations to the point that it’s almost a given that large companies will move certain expensive business processes and labor-intensive activities to a third-party. Is this always the best option?

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Topics: internal audit, supply chain, purchasing & accounts payable, vendor management, performance management/measurement, outsourcing/co-sourcing/shared services, sas 70

Guide to Records Management

Posted by Protiviti KnowledgeLeader on Thu, Jun 28, 2018 @ 01:24 PM

Technology has greatly expanded the methods of creating, editing, maintaining, transmitting and retrieving records. From creation to disposition, records in electronic recordkeeping systems may now utilize a variety of media. An example of an electronic recordkeeping system is one in which a personal computer generates the original records, which are subsequently stored on a secondary electronic resource. While paper copies of the electronic records may be printed for distribution, the original records are transferred electronically.

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Topics: fraud, risk assessment, IT risk, strategic risk, document retention, performance management/measurement, electronic discovery

What is IT Performance Risk?

Posted by Protiviti KnowledgeLeader on Thu, Jun 21, 2018 @ 01:49 PM

Performance is defined as the throughput of business transactions compared to user needs, expectations or requirements. IT performance risk is the risk that a company’s IT infrastructure will be unable to perform at required levels due to inferior internal operating practices, technology and/or external relationships that threaten the demand for the organization's products or services.

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Topics: IT audit, IT infrastructure, IT risk, change management, performance management/measurement, KL Tools

What is Affiliations Risk?

Posted by Protiviti KnowledgeLeader on Thu, Jun 14, 2018 @ 03:55 PM

An affiliation is often referred to as a person, organization or establishment associated with another as a subordinate, subsidiary or member. An affiliation can be a social or business relationship and is essentially the act of being formally connected or joined. Examples of affiliations in the business environment include sourcing partners, vendor relationships and alliances.

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Topics: risk assessment, supply chain, purchasing & accounts payable, vendor management, performance management/measurement, KL Tools, inventory and materials management, outsourcing/co-sourcing/shared services

The 3 Components of a Successful Systems Design

Posted by Protiviti KnowledgeLeader on Thu, Jun 07, 2018 @ 09:19 AM

What is design risk? To “design” is to create, fashion, execute or construct according to plan. The term design as used here refers to the entire scope of a project. A business system design is a collection of design documents and supporting materials which define the system functionality that supports one or more business processes and in the process, creates, retrieves, updates and deletes data.

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Topics: IT audit, IT governance, IT infrastructure, IT strategy, IT risk, IT controls, performance management/measurement, KL Tools

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