Be sure your account is activated.
If you have just created a new account and you aren’t able to log in, it may be because the link in the activation email hasn’t been clicked. During account creation an email is sent with a special activation link that must be clicked before the account can be accessed. If you don’t see this email, please check your spam folders and be sure to add firstname.lastname@example.org to your safe senders list.
If you've activated your account and continue to have difficulty, consider requesting a new password from the log in window using the “Forgot your password?” link.
If you still are unable to log in, please contact us, and we will be happy to assist you.