Due to the nature of our subscriptions, we are not able to offer refunds in most cases.
We love for people to try out KnowledgeLeader and see if the subscription fits their needs. With this in mind, we encourage every user to begin their experience with KnowledgeLeader as a free trial. Our 30-day free trials give access to most items published within the last 6 months. This generally gives a good idea of the quality of our tools and how the subscription works.
Note that Risk & Control Matrices, Methodologies & Models, and CPE training courses are reserved for paid subscribers, with the courses requiring a KLplus upgrade.
If you have questions about your payment or account, please contact us.