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Key Performance Measures for Improving the Internal Audit Process

Posted by Protiviti KnowledgeLeader on Thu, Jan 03, 2019 @ 10:21 AM

An effective business process is built on a set of well-defined and clearly stated business objectives. These key objectives articulate the ideal performance results that the company expects from that process. To monitor a business process so that it stays focused on reaching the key objectives, the company chooses appropriate performance measures. Careful selection of the performance measures takes a company a long way toward improving a business process. Thus, to build and continually improve an effective business process, a company establishes:

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Topics: internal audit, risk assessment, quality assessment review, performance management/measurement, KL Tools

Currency Risk: The Purpose and Risk of Money

Posted by Protiviti KnowledgeLeader on Fri, Dec 14, 2018 @ 01:14 PM

What is Money?

People may say that “money is the root of all evil,” but is it? It may be best to point out that the original quote is better expressed as, “for the love of money is the root of all evil,” which more properly conveys the idea that money is just a thing and not evil itself, but greed and excessive desire for money can be judged morally.

Enough philosophy – let’s get down to brass tacks. Money is useful.

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Topics: enterprise risk management, risk assessment, investments and foreign exchange, accounting/finance, cash and treasury, performance management/measurement, KL Tools, KL Publications

New Pricing Risks Pioneered by the Consumer Perspective

Posted by Protiviti KnowledgeLeader on Thu, Nov 29, 2018 @ 09:49 AM

Pricing is defined as the monetary value an organization assigns to a particular product or service.

When setting prices, an organization must consider a wide variety of financial market factors in order to effectively determine prices for products and services.

These factors may include the following:

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Topics: risk assessment, strategic risk, performance management/measurement, KL Tools, customer satisfaction, inventory and materials management, sales process & marketing, revenue

Bottom Line – Is a Lockbox Account Helpful for your Company?

Posted by Protiviti KnowledgeLeader on Fri, Nov 16, 2018 @ 09:25 AM

A lockbox is a bank-operated address to which a company’s customers can send their payments. The primary benefit of lockbox services is increasing speed and efficiency in the accounts receivable process. The bank opens the incoming mail, deposits all received funds into the company's account, and scans the payments and any remittance information. Lockbox accounts reduce the effects of processing float and the overall cost of cash processing, which are major risks associated with cash collections. In combination with electronic transfers of account information or outsourced receivables matching, electronic payments and lockboxes will greatly reduce the level of effort required to register payments in customer accounts. Automated cash mobilization (ACM) also helps reduce the effects of processing float.

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Topics: accounting/finance, accounts receivable,, cash and treasury, performance management/measurement, KL Tools, credits and collections

6 Successful Warehouse & Storage Strategies You Need to Know

Posted by Protiviti KnowledgeLeader on Thu, Oct 18, 2018 @ 02:06 PM

There are two main goals that companies with leading practices strive to achieve in the warehousing process: to provide value-added services such as product customization and to move those products through the warehouse into the hands of the consumers as quickly as possible. Companies that achieve these goals follow the leading practices discussed below.

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Topics: supply chain, change management, performance management/measurement, KL Tools, inventory and materials management, sales process & marketing

The Art of Internal Audit Reporting: Direct Impact and Clarity

Posted by Protiviti KnowledgeLeader on Thu, Oct 04, 2018 @ 04:37 PM

Internal audit (IA) reporting may be the biggest challenge in the audit process next to scheduling the audit itself and implementing recommendations in today’s complex and competitive corporate environment. An audit report presents results of an examination or review within the organization and is considered by many to be the core deliverable of audit services. Therefore, the importance of good reporting cannot generally be exaggerated.

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Topics: training & development, internal audit, audit reporting, KL Tools, internal audit administration

Measure Cost-of-Quality to Track Conformance and Non-Conformance Costs and Support Resource Allocation to Improve Product Quality

Posted by Protiviti KnowledgeLeader on Thu, Sep 06, 2018 @ 12:06 PM

Total quality management requires commitment and persistence. Quality will always have a cost, but many companies are demonstrating that investments in quality always provide returns. Cost-of-quality reporting essentially views costs of quality as "good" costs and "poor" costs. The "good" costs are those incurred by the company in delivering customer satisfaction. The "poor" costs arise from:

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Topics: supply chain, vendor management, performance management/measurement, KL Tools, inventory and materials management

What is IT Performance Risk?

Posted by Protiviti KnowledgeLeader on Thu, Jun 21, 2018 @ 01:49 PM

Performance is defined as the throughput of business transactions compared to user needs, expectations or requirements. IT performance risk is the risk that a company’s IT infrastructure will be unable to perform at required levels due to inferior internal operating practices, technology and/or external relationships that threaten the demand for the organization's products or services.

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Topics: IT audit, IT infrastructure, IT risk, change management, performance management/measurement, KL Tools

What is Affiliations Risk?

Posted by Protiviti KnowledgeLeader on Thu, Jun 14, 2018 @ 03:55 PM

An affiliation is often referred to as a person, organization or establishment associated with another as a subordinate, subsidiary or member. An affiliation can be a social or business relationship and is essentially the act of being formally connected or joined. Examples of affiliations in the business environment include sourcing partners, vendor relationships and alliances.

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Topics: risk assessment, supply chain, purchasing & accounts payable, vendor management, performance management/measurement, KL Tools, inventory and materials management, outsourcing/co-sourcing/shared services

The 3 Components of a Successful Systems Design

Posted by Protiviti KnowledgeLeader on Thu, Jun 07, 2018 @ 09:19 AM

What is design risk? To “design” is to create, fashion, execute or construct according to plan. The term design as used here refers to the entire scope of a project. A business system design is a collection of design documents and supporting materials which define the system functionality that supports one or more business processes and in the process, creates, retrieves, updates and deletes data.

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Topics: IT audit, IT governance, IT infrastructure, IT strategy, IT risk, IT controls, performance management/measurement, KL Tools

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