In January 2013, healthcare provider organizations bid farewell to an era defined by uncertainty, at least with regard to healthcare reform, and ushered in an era that may very well be defined by volatility, at least in terms of internal systems, processes and procedures. If this assessment is an exaggeration, it is only a slight one. After all, one of the primary sources of uncertainty – whether the Patient Protection and Affordable Care Act (PPACA) would be implemented – was resolved in 2012, following the Supreme Court's monumental decision regarding the law's constitutionality.
